customer

BNZ customer Savannah Jackson from Queenstown NZ loses $42,000 in text message scam
www.dailymail.co.uk

Savannah Jackson from Queenstown, New Zealand is usually hyper-vigilant about text message scams but fell for one after clinking on a fake link she thought was from her bank.

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A man whose Tesla Model Y caught fire on a California highway says customer service asked him to haul the burned husk of his car to their service center
news.yahoo.com
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NAB customer falls for spoof scam and loses over $100,000 to scammers impersonating bank staff
www.dailymail.co.uk

Tim Watkins, who banks with NAB, received a text message on April 18 informing him that $800 of his own money had been spent on Amazon gift cards.

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People Who Work In Customer Service — Tell Us The Dumbest Thing A Customer Has Ever Asked You For
news.yahoo.com
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Gunman shot every customer in Detroit gas station after warning clerk, victim says
news.yahoo.com
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FTX execs ‘joked internally’ about losing track of millions in assets, misused customer funds, and ‘stifled dissent,’ new debtors’ report says
finance.yahoo.com
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Furious UberEats customer who paid £80 for takeaway blocks McDonald's drive-thru
www.dailymail.co.uk

51-year-old David Shepherd, of Herne Bay, Kent, was determined to put McDonald’s in its place after his family’s UberEats order came with half a dozen items missing.

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John Lewis shoppers say lack of staff, poor choice and declining customer service turning them off
www.dailymail.co.uk

The retail giant, which runs the department store chain and Waitrose supermarkets, has told staff they will not receive an annual bonus for just the second time in nearly 70 years.

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Customer goes on racist rant at Amy's Pizzeria, verbally attacking employees in now viral video
news.yahoo.com
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Secret customer service hack that lets you skip phone robots to speak to a human in SECONDS
www.dailymail.co.uk

TikTok users claim to have stumbled upon a hack that helps callers bypass the automated questions now used by most major firms’ helplines and get straight through to a human being.

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